Answering Mortgage and Credit-Related Questions
and Connecting the Dots ...
How Can I Help??
Sometimes I wonder ...
Am I really getting through to my clients? My referral partners?
Now I know there are ways to measure some of that. Analytics are available and increasingly detailed for your website, social media, and more.
But I still sometimes wonder ... am I providing the information or answers to questions that are really on the minds of those finding and engaging me?
I remember having some heart-to-hearts with my kids when they were young. Giving them a fairly thorough explanation on some topic ... only to find out afterwards that I had just given them a bunch of info they really could have cared less about.
What they'd REALLY wanted to know was ..... (fill in the blanks). I in my zeal to help them or explain something had totally misinterpreted what they really were asking me. Or I had assumed I knew what they wanted to know ... or should know. Confused it or saw it through my own agenda.
I do believe the information I typically provide my clients or referral partners is very worthwhile and has value. It IS information they should have at some point in the process.
But I also think that it can sometimes have holes within it. Or miss the mark, if it's not thee information they want, need, seek, or are ready to digest at the time. I can still be leaving many dots unconnected for them.
Obviously implementing better and more thoughtful listening skills all the time improves this issue. But I also realize that nothing solves it like simply taking the time to ASK ... "What it is YOU want or need to know"? "What questions do you have"? Or ... Simply ASKING ... "Did I answer the questions you have or provide you the information you seek"?
I'm thinking I should provide some real opportunity. Give YOU that chance now.
So ... Put your "Thinking Caps" on!
What questions do YOU have regarding mortgage lending, mortgage processing, credit, appraisals, securing loan approvals, or more ... that you'd like answers to ... or information on ... that haven't been addressed?? What dots haven't been connected for you? Here or elsewhere ...
Simply ... How can I assist you and answer your questions better?
I'll be taking the questions asked ... and the topics raised ... and addressing them in upcoming posts. Should you have need for a more timely or personal response ... I will contact you directly.
This will prove very educational and insightful for me ... so I thank you ahead of time for your participation and your questions. I hope it proves educational and beneficial for all that participate, as well ...
* Should you have more direct mortgage and credit needs or questions, please contact me at any of the following:
Direct: 815.277.4036 Cell/Text: 708.921.6331
Email: gene@chicagobancorp.com
Website: www.genemundt.com
Skype: 630.219.1316
Click Here 4 a: NO Cost NO Obligation Mortgage Consultation
Gene Mundt, Sr. Vice President
Personal NMLS #216987
The Federal Savings Bank
1823 Centre Point Circle, Naperville, IL 60563
Now on Skype! 630-219-1316
